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>> HR Training
Developing Quality Leadership
Improve quality
Decrease costs
Improve productivity
Develop unity of purpose within the
company/department
Interviewing Techniques
Hiring the right person for the job
Sexual Harassment
What is sexual harassment?
What is not sexual harassment?
How to respond to sexual harassment in the workplace
State laws re: sexual harassment
Federal laws
Safety and Workers Compensation
How to handle
workers compensation issues
Working with the injured worker
How to effectively use your workers comp
insurance carrier
Discipline and Discharge
When to discipline and when not to
discipline
How to write an effective warning notice
Unemployment insurance issues
Performance Appraisal Process
Develop and
implement an effective appraisal system
Using the appraisal
process as a training tool
Tools for Problem Solving and Decision Making
How and when to use
the problem analysis process
How and when to use the
decision analysis process
The Problem Employee
Why is he/she a
problem?
What can management do?
Developing Communication Skills
Written form
Verbal form
Barriers to good communication
Review of New California Employment Laws—‘04
Impact
on the management/company
Team Training
Understanding teams
Why use teams?
How teams effect
change
Training on Company’s Personnel Policy and
Procedure/Employee Handbook
Review of Company IIPP
Does it comply with
California’s 2004 Workers’ Comp Law?
Continuous Improvement/Process Improvement
Reduce cost
Reduce inventory
Reduce work in process
Increase work place efficiency
Increase quality and reliability of products
Improve delivery, dependability and responsiveness to the
customer
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